For various reasons, pension funds are increasingly favouring the outsourcing of  their information and communication technology (ICT) requirements.

This sub-contracting is meant to achieve cost reduction and cost management, bring the focus back to core activities or improve the quality of service.

Before a pension fund chooses to outsource the ICT, it analyses:

• Why outsourcing is required;
• Which parts are to be outsourced;
• Who will undertake the work; and
• How outsourcing will be implemented.

The emphasis of this course is on the effective collaboration with the party to which the ICT will be sub-contracted.

Competences addressed:

• Collaboration: be prepared to work collegially with others as a contribution to improve results for the organisation;
• Sensitivity to yhe environment: see things from a different viewpoint, and take into account the effects that own actions have on others;
• Communication: bring a message across, through active listening to others and accurately written and verbal presentation;
• Influence: give direction in all situations and inspire people, to create an environment that benefits all.

Upon completion of this course, participants can:

• Implement project management;
• Weigh legal aspects: after negotiations, facilities and/or business processes are handed over to a third party. The agreement reached needs to be put in writing (often a service level agreement)
• Select a suitable third party;
• Remain in control after outsourcing: after the sub-contracting route has been finalised, the internal organisation needs to be able to control the outsourced processes or facilities;
• Outsource ICT facilities or/or processes.

PLEASE NOTE: This course is available in the Dutch language only.

Date

Wednesday 22 May 2024

10.30 - 16.00

Location

Rates and registration