For various reasons, pension funds are increasingly favouring the outsourcing of their information and communication technology (ICT) requirements.
This sub-contracting is meant to achieve cost reduction and cost management, bring the focus back to core activities or improve the quality of service.
Before a pension fund chooses to outsource the ICT, it analyses:
- Why outsourcing is required;
- Which parts are to be outsourced;
- Who will undertake the work; and
- How outsourcing will be implemented.
The emphasis of this course is on the effective collaboration with the party to which the ICT will be sub-contracted.
- Collaboration: be prepared to work collegially with others as a contribution to improve results for the organisation;
- Sensitivity to yhe environment: see things from a different viewpoint, and take into account the effects that own actions have on others;
- Communication: bring a message across, through active listening to others and accurately written and verbal presentation;
- Influence: give direction in all situations and inspire people, to create an environment that benefits all.
Upon completion of this course, participants can:
- Implement project management;
- Weigh legal aspects: after negotiations, facilities and/or business processes are handed over to a third party. The agreement reached needs to be put in writing (often a service level agreement)
- Select a suitable third party;
- Remain in control after outsourcing: after the sub-contracting route has been finalised, the internal organisation needs to be able to control the outsourced processes or facilities;
- Outsource ICT facilities or/or processes.
PLEASE NOTE: This course is available in the Dutch language only.
Rates and registration