Prof. dr. Felix Janszen discussed the process of transformation of a pension fund that deploys information technology merely as supportive to its organisational processes to a full on digital service provider.
This requires a strategic view of the board of trustees and i twill have impact on the organisation, its people, processes and culture.
He developed D-TIME :Data Driven Transition, Tranformation, Innovation Management Engine. It helps fort he board and management to remain in control of the transtional process tot he digital information and the pension fund will not be run by IT-consultants, who remain in a supportive role.
The transformational process to digital service provider has got three phases:
- diagnostic; where are we now, what is good, what do we miss, what needs work
- change;
- monitoring
Digital transformation is a process of change and learning. It starts at the strategic level, board of trustees. It is wise if the board hires an external party to assist with the process.
Prof. dr. Felix Janszen and his team are specialists in this field.
Contact: felix.janszen@inpaqt.com